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Our Delivery & Return Policy

Shipping
The shipping cost shown at checkout is an estimate. If it seems unreasonable (for example, you order a camera strap and receive a quote fit for shipping a piano!), please go ahead and place your order, then contact us by email or phone. We'll sort it out for you.

If you have a preferred carrier, please mention it in the comments. We’ll let you know if there’s a difference in the shipping cost before proceeding.

Return Policy
As a small, independent store, we are unable to return opened or used items to our distributors as large retailers do. However, we invest significant time and care in helping you choose the product that best suits your needs. If you change your mind, here are our refund terms:

New Items

 

Exchanges
We’ll always do our best to find a mutually agreeable solution.

Used Items

Online Orders